Authentication Guarantee

Exclusive Timepieces NYC has been an esteemed purveyor of fine Swiss watches for many years. Our solid reputation has fueled our expansion from a single NY showroom to one of the world’s most prominent online dealers of high-end timepieces.

We understand that the decision to buy or sell a luxury watch is a significant one. Ensuring our enduring reputation for Quality, Value, and Service is of paramount importance to us. Our prosperity stems from customer satisfaction, a formula that has served us well over the years. Hence, nothing short of 100% satisfaction for 100% of our customers is our ultimate goal.

Peruse independent online sources such as Google and Chrono24 to understand why our customers grant us 100% satisfaction. We aim to offer you complete peace of mind with your watch purchase. Our Triple Guarantee ensures a totally risk-free, worry-free purchase:

Best Deal Guarantee: We guarantee the lowest prices on luxury watches you’ll find anywhere. But a great deal involves more than just a low price. It's about securing a watch of genuine quality and fine craftsmanship. Plus, we offer free domestic shipping as standard at Exclusive Timepieces NYC. All these factors ensure you get the best value every time. That's our Best-Deal Guarantee.

Authenticity Guarantee: Each watch in our collection has been rigorously inspected by a master watchmaker and is guaranteed authentic. If we upgrade a pre-owned watch during the restoration process with a customized bezel, gem, or other embellishment, we will fully disclose this enhancement. Such restoration improvements are an industry standard and often result in an increase in value.

12-Month Limited Warranty: If your watch fails due to a manufacturer's defect during the first 12 months, we will repair or replace the item at no cost to you. That's our commitment to you with our 12-Month Limited Warranty.